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Incoterms 2020: Freight Forwarders & Customs Brokers

C1.2 – Introduction to Incoterms for Forwarders & Customs Brokers Online Training

JUST UPDATED! This class includes the very latest Incoterms 2020 information!


Study Time (Hrs)


CE Credits (CCS & CES)


NOTE: You will be prompted to Register if you have not already done so. If you already have a login, please click “Proceed to Enrollment” on the next screen.

This class is designed for international forwarding and customs clearance operations professionals. The course addresses the following questions: What is Incoterms? Why is understanding Incoterms crucial for forwarders and customs brokers? How do Incoterms relate to the roles and responsibilities of sellers and buyers? What challenges do forwarders typically face while preparing quotations and shipping, and how can these challenges be addressed?

This course can be completed in 6 hours or less and earns NCBFAA-registered students 6 CCS/CES continuing education credits.


Important: This is a brief, entry-level course. Exporters and importers that require in-depth Incoterms training will benefit from course C1. Forwarders, customs broker managers, and supervisors working with Incoterms will benefit from course C1.3.

  • Incoterms Overview
  • Seller and Buyer Responsibilities Common to All Incoterms
  • Delivery & Passage of Risk
  • Arranging Primary Transportation, Notices & Forwarder Challenges
  • Shipment Quotation/Planning
  • How Trade Terms Affect Shipment Documentation
  • Addressing Shipper Problems with Incoterms
  • Click here to view a detailed class syllabus

For those who are already a Certified Customs Specialist (CCS) or a Certified Export Specialist (CES) registered with the NCBFAA, provide us with your CCS/CES ID number and you will automatically get continuing education credits upon the successful completion of a qualified course. To get your CE credits, follow these easy steps:


  1. Register for DB Schenker online training (if you haven’t already done so)
  2. Login with your user name and password, and you will be directed to your “My Page” section.
  3. Select “Update user record” on the right, enter your CCS or CES number in the “NCBFAA ID” field, and click Submit Update.

That’s it! Once you’re signed up, we’ll automatically send any CE credits you earn directly to the NCBFAA!

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