Our classes

US Customs Brokerage: Introduction

IB1u – Introduction to Customs Brokerage (US) Online Training


Study Time (Hrs)


CE Credits (CCS & CES)


NOTE: You will be prompted to Register if you have not already done so. If you already have a login, please click “Proceed to Enrollment” on the next screen.

This class is intended for importer personnel who need to learn the fundamentals of the US import process and the functions of a customs broker. It’s also ideal for new employees wishing to gain quick awareness of company services for non-operational job assignments (e.g., accounting, HR, IT and other business support positions).


This introductory course can be completed in 14 hours or less.


Note: For entry-level forwarder personnel hired or transferred into operational positions, more in-depth training may be needed. See course IF1u—Introduction to International Forwarding (US). For more operationally oriented courses, click here for Air Forwarding Training or here for Ocean Forwarding Training.

  • Introduction to the CBP; Overview of US Import Process
  • Introduction to Importers and Customs Brokers
  • Imported Goods Subject to US Regulatory Controls/Restrictions
  • Relationship Between Broker and Importer
  • Broker Relationships with Transportation Carriers & Other Service Providers
  • Broker “Customs Business” Type Services and Fees (Typical)
  • Customs Broker Role in the Cargo Transportation Process
  • Customs Brokerage—Part of Supply Chain Logistics
  • Advancing Funds on Behalf of Importer; Credit Controls
  • Services Beyond Traditional Customs Brokerage
  • The Customs Broker-Importer Relationship; Client Satisfaction & Communication
  • Customs Broker Work Group Organization
  • Customs Broker “Responsible Supervision”
  • Click here to view a detailed class syllabus

For those who are already a Certified Customs Specialist (CCS) or a Certified Export Specialist (CES) registered with the NCBFAA, provide us with your CCS/CES ID number and you will automatically get continuing education credits upon the successful completion of a qualified course. To get your CE credits, follow these easy steps:


  1. Register for DB Schenker online training (if you haven’t already done so)
  2. Login with your user name and password, and you will be directed to your “My Page” section.
  3. Select “Update user record” on the right, enter your CCS or CES number in the “NCBFAA ID” field, and click Submit Update.

That’s it! Once you’re signed up, we’ll automatically send any CE credits you earn directly to the NCBFAA!

More Online Training Options:

Import Training

Learn all the skills needed to apply regulations, and best practices, for importing goods into the US as an Import Professional.

Export Training

Learn how to export goods from the US — or sharpen your skills — while fully complying with international shipping requirements.

Customs Brokerage Training

Today’s Customs Brokerage Professionals have an ever-growing set of tools to master — and ever-changing rules & regulations to keep up with.